Scentorals Return & Exchange Policy

At Scentorals, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may request a return or exchange within 7 days of delivery.

To be eligible, the perfume must be unused, sealed, and in its original packaging. Opened, used, or tampered products cannot be returned or exchanged due to hygiene and quality standards.

Once your request is approved, our team will guide you through the return or exchange process. Please note that returns for change of mind or personal fragrance preference are not accepted.