scentorals

Yes, we ship nationwide across Pakistan. Delivery usually takes 3–5 business days after dispatch.

Orders are processed within 1–3 business days. You will receive a confirmation message once your order is packed and dispatched.

Yes, we offer free shipping on orders above PKR 3000.

Orders below this amount will have a standard delivery fee.

Yes, but only under specific conditions.

Returns or exchanges are accepted within 24 hours of delivery with a mandatory unboxing video.

We accept returns only for damaged, leaked, or wrong items.

You must record a full unboxing video showing:

1. the sealed parcel
2. the courier slip
3. the entire opening process
4. the damaged or wrong item
5. Claims without an unboxing video cannot be accepted.

We accept Cash on Delivery (COD) and other available payment options shown at checkout.

(If you want, I can update this once you tell me your exact methods.)