Privacy Policy

At Scentorals Perfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

• Name
• Phone number
• Email address
• Shipping address
• Payment details (processed securely through payment gateways; we do not store card details)

b. Device Information

This includes data such as:

• IP address
• Browser type
• Cookies
• Device type
• Browsing activity on our website

c. Order Information

Details about:

• Products purchased
• Order value
• Order history
• Delivery details

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Provide order confirmations and tracking details
• Improve our website and shopping experience
• Respond to support inquiries
• Prevent fraud or misuse
• Send updates, promotional messages, and offers (only if you opt-in)

3. Sharing Your Information

We may share your information only when necessary, such as:

• Courier partners for delivery
• Payment gateways for secure transactions
• Customer support tools to respond to queries
• Legal authorities if required by law

We never sell or trade your information to third parties for marketing.

4. Data Storage & Security

We use secure systems to protect your data from loss, misuse, or unauthorized access.
Your payment information is processed using encrypted and PCI-compliant gateways.
We do not store sensitive payment data like full card numbers or CVV.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember items in your cart
• Provide faster page loading
• Analyze website performance
• Personalize your shopping experience

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You may request to:

• Access your personal data
• Correct or update your information
• Ask us to delete your data
• Withdraw your consent for marketing messages

Simply contact us at scentoralsperfumes@gmail.com for any data requests.

7. Age Restrictions

Our store is intended for customers 18+.
We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions regarding privacy or data protection, contact us at:
📧 scentoralsperfumes@gmail.com